The Nutley Consumer Protection Department, offers a variety of important services. The office mediates consumer complaints, conducts investigations, licenses contractors that perform work in Nutley and provides educational materials of consumer interest.
The Township of Nutley currently requires all contractors that work in town complete a license application with their full name, address, corporation information and proof of public liability insurance before they receive any building permits.
If you are planning to hire a builder, plumber, or electrician to work at your home, the Nutley Consumer Protection Office recommends that you first contact the office first to make certain that there are no open consumer complaints against that particular business. You should also obtain at least three written estimates. Once you have decided on a specific contractor obtain a written contract, including a start date, completion date and brand names of expensive items to be installed. Contractors must obtain all applicable state or local building and construction permits and must produce them at your request.
If you find that you must file a written complaint against a contractor, call the Nutley Office to save time before you send in the complaint. Nutley Consumer Protection only handles complaints on businesses that are based in Nutley.
Complaint forms are available on-line or by emailing AnneMarie Nicolette, Director of Consumer Protection: anicolette@nutleynj.org
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